Heritage Farms
bird feeders, purple martin houses
 Home > Customer Service
 

Replacement Parts
Click here to select and purchase replacement parts for our products.



Return Policy

If you are not completely satisfied with your purchase within 30 days, please call us toll-free at 1-800-635-3831 to obtain a return authorization and to obtain a full refund, including the original shipping charge. Return shipping charges are not refundable. We cannot accept unauthorized returns. 



Shipping & Handling Charges

The Purple Martin System is shipped UPS ground,
 according to current UPS rates.  For all other products,
the following charts are used.

Inside the Continental U.S. :

To Canada, AK, HI :

All in stock items will ship within 2-3 working days.  If an ordered item is out of stock, a representative will contact you to let you know.



Order Toll-Free
If you prefer to order by phone, please call us at
1-800-635-3831 between 8:00am-4:30pm CT
and we will be happy to help you.

Warranty Information
Most Heritage Farms products carry a five year limited warranty.
Click here for more information.

Product Owner's Manuals/Instructions
We now offer most of our instruction manuals online in PDF format
Click here



Please feel free to contact us with any questions or concerns:

Heritage Farms
90 McMillen Road
Antioch, IL 60002

Phone: 1-800-635-3831
Fax: 1-847-395-3305

- or -

Click here to Contact Us Online

Bird Feeders | Squirrel Feeders | Purple Martin Houses | Site Map
Home | View Your Cart | Check Out | Customer Service | Replacement Parts
 


©2010 Heritage Farms

H
eritage Farms is a registered trademark of
Kay Home Products
90 McMillen Road, Antioch, IL 60002
Phone: 1-800-635-3831  Fax: 1-847-395-3305